How Does Client Heartbeat Compare

Generic survey software creates a number of problems. This is how we solve them.

The Problem

I have to remind myself to manually send out surveys every quarter, and follow up with people who haven't responded.

The Client Heartbeat Solution

branded surveys

Client Heartbeat lets you create recurring surveys and will remind you when they are due to be sent. We also automatically send out reminder emails to customers who haven't responded to a survey - ensuring our users get on average 60% participation with one click.

“As someone who used to use SurveyMonkey as a key tool to get feedback from our clients, I absolutely love Client Heartbeat and have been completely converted.
Rowan Kunz - Art of Smart Education

The Problem

To find out how my client’s scores have changed from last time, I have to manually export data into excel.

The Client Heartbeat Solution

identify trends

We will show you your individual client’s scores and how they have changed from the previous time they were surveyed - because that’s what really matters.

The Problem

I have to sort through my data to find my unhappy customers.

The Client Heartbeat Solution

identify trends

We flag unhappy customers on the dashboard and alert you with why. We use industry data and their past scores to determine whether a customer is considered "at risk" or not.

The Problem

I don't know how my scores compare to others in my industry.

The Client Heartbeat Solution

identify trends

We provide you with benchmarking data so you can see how your key business metrics compare to companies of a similar size in your industry.

The Problem

It’s just too hard.

The Client Heartbeat Solution

identify trends

Your customer service manager will fall in love with Client Heartbeat.

Sign up now and try our customer satisfaction tool free for 21 days. No contract and no commitment!

21 Day Free Trial